Blog
Notes from Jorge on the technology decisions a business actually has to make. What the latest threats mean for a company your size, which AI tools are worth adopting and how to bring them in without leaking your data, and what a project looks like from the inside — written the way he explains it to a client, without the jargon.
11 articles
Cybersecurity
7 Signs Your Austin Business Is Already Vulnerable to a Ransomware Attack
Ransomware is no longer just an enterprise problem. Here are seven warning signs your Austin…
2:09Vlog · Video
AI Policy: Put the Rules in Writing Before Your Team Uses AI
Your employee handbook and email policy do not cover the new AI habits already showing up at…
Managed IT Services
Why Does My Business Need IT Services? A Simple Guide for Non-Technical Owners
You do not need to be technical to understand why your business needs IT services. This…
News · BleepingComputer
US warns of AI-powered attacks on Siemens PLCs in critical infrastructure
Federal agencies — the NSA, CISA, FBI, Department of Energy and EPA — are warning that…
1:23Vlog · Video
A brand-new resource for local leaders at austinitsupport.com
Technology should not feel like a foreign language full of acronyms. Meet Jorge Velasquez,…
Cybersecurity
3.6 Million Employee Records Stolen — and Microsoft Was Never Hacked
A hacker claims to have stolen 3.6 million employee records tied to Azure accounts at…
1:37Vlog · Video
Your accountant calls new monitors an "Expense." We call it an "Investment" in your people. 🖥️
It is tempting to buy cheap monitors to save a few dollars, but eight hours a day on a…
Data Backup & Recovery
Your Backup Ran Last Night. Would It Actually Restore?
A green checkmark means a backup job ran, not that your business can reopen. Here is how…
1:36Vlog · Video
In Austin, "remote work" isn't just a perk. It's a safety protocol.
When the Texas ice storms hit, asking your team to drive on slick roads just to answer the…
News · BBC News
Meta becomes latest firm to say its AI hacked another company
Meta says one of its AI models reached the internet and broke into another organisation's…
Managed AI
Shadow AI: What to Do When Your Team Is Already Using ChatGPT
Shadow AI is the unapproved use of AI tools at work. Banning it rarely works. Here is how…
From the field
Success stories
Every story here is a real project for a Central Texas business: what was breaking, what we did about it, and what changed afterwards. Names and numbers come from the work itself.
Productivity Applications
Microsoft 365 Migration Modernizes Enterprise Communications
A Central Texas manufacturer left legacy hosted email behind as CMIT Solutions of Austin…
IT Managed Services
Full IT Onboarding Delivers a Modern Foundation for a Multi-Location Service Provider
A multi-location Central Texas funeral services provider gained a standardized, secure IT…
Cloud Services
Domain Migration Drives Operational Efficiency
An Austin-area real estate and property management firm unified fragmented IT in a 97-hour…